Privacy Policy

Information We Collect

We may collect personal information, including your name, email address, phone number, and payment details, when you:

• Fill out our contact form

• Request a quote

• Book a service

• Communicate with us regarding our services

How We Use Your Information

The information we collect may be used to:

• Process bookings and payments

• Respond to your inquiries and requests

• Provide and improve our services

• Send important service-related updates

Information Sharing

We do not sell or share your personal information with third parties for their own marketing purposes.

We may share information only when necessary to:

• Process or fulfill your booking or requested service

• Process payments through applicable payment providers

• Provide services on our behalf

• Comply with applicable laws, regulations, legal processes, or governmental requests

SMS opt-in information and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their own marketing purposes.

Data Security

We implement reasonable and industry-standard security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Opt out of marketing communications

• Request information about how your personal information is used

You can contact us using the details provided below to exercise these rights.

SMS Terms & Conditions

• charter bus bookings including booking confirmations,
• trip details,
• pickup information,
• schedule updates,
• and customer service inquiries.

3. Message Frequency

Message frequency may vary depending on the type of communication and your interactions with us.

For example, you may receive up to 20 SMS messages per week related to bookings, appointments, billing, service updates, offers or other communications.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Charges may vary for domestic or international messages.

5. SMS Opt-In

You may opt in to receive SMS messages from Busxoxo by:

• Checking the SMS consent checkbox before submitting a form

By providing SMS consent, you agree to receive the types of messages described in these SMS Terms & Conditions.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

6. SMS Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you provide consent again.

You may also contact us directly to request removal from our messaging list.

7. Help

If you need assistance with our SMS service, reply HELP to any SMS message.

You can also contact us directly at:

Email: support@busxoxo.com

8. Standard Messaging Disclosures

• Message and data rates may apply.

• Message frequency may vary.

• You can opt out at any time by replying STOP.

• For assistance, reply HELP,  contact us at support@busxoxo.com or visit our Privacy Policy and Terms and Conditions pages.

• SMS consent information and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Changes to This Policy

We may update this Privacy Policy and SMS Terms & Conditions periodically. Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our SMS Terms & Conditions, please contact us:

Email: support@busxoxo.com